Hotel Universel Montreal | Montreal ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

5000 Sherbrooke Street East, Montreal, Canada, H1T 1L1

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room

Max:

4 persons

240 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Comfort Room

Max:

4 persons

205 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Classic King Room

Max:

2 persons

205 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Montreal 4.6 mi

Airports

Montreal/St-Hubert (YHU) 13.3 mi

Montreal-Pierre Elliott Trudeau International (YUL) 15.5 mi

Train

Central Station Montreal 4.7 mi

Metro stations

Assomption2000 ft

Viau Metro2700 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Golf course

Services

Pet amenities available
Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Seasonal outdoor pool
Seasonal indoor pool
Heated swimming pool
Sun loungers
Spa & wellness center
Massage

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

5000 Sherbrooke Street East, Montreal, Canada, H1T 1L1

Map view

5000 Sherbrooke Street East, Montreal, Canada, H1T 1L1

City landmarks

Garden

Montreal Botanical Garden

5000 ft

Museums

Montreal Biodome

4600 ft

Church

Notre-Dame Basilica

4.2 mi

Zoo

Montreal Insectarium

3200 ft

4141 Pierre-de Coubertin Ave

Montreal Olympic Park

1.1 mi

333 Rue de la Commune O

Old Port of Montreal

4.2 mi

Parks

Maisonneuve Park

3700 ft

Stadiums

Saputo Stadium

2100 ft

Stadiums

Olympic Stadium

4100 ft

4101 Rue Sherbrooke Est

Insectarium

3000 ft

Museums

Chateau Dufresne Museum

5000 ft

Stadiums

Olympic Park

1.1 mi

Tower

The Montreal Tower

3000 ft

Olympic Stadium Montreal

5200 ft

Maurice Richard Arena

2700 ft

Montreal Planetarium

4100 ft

Parks

La Fontaine Park

2.8 mi

175 Rue Ste-Catherine Ouest

Place des Arts

4.0 mi

Amusement & Theme Parks

La Ronde

3.1 mi

4101 Rue Sherbrooke Est

Jardin Botanique

3300 ft

4101 Rue Sherbrooke Est

Japanese Garden

4800 ft

Parc Guido-Nincheri

1.0 mi

2929 Avenue Jeanne-d'Arc

Musee Dufresne Nicheri

4400 ft

4801 Pierre-de Coubertin Ave

Rio Tinto Alcan Planetarium

5200 ft

Olympic Park Parc Olympique

1.0 mi

Notre-Dame-des-Victoires Church

1.1 mi

Market

Maisonneuve Market

1.5 mi

3000 Blvd Viau

Centre Pierre Charbonneau

4600 ft

Nearby

Olympic Tower Olympic Stadium s Observatory

1600 ft

Golf Course

Municipal Golf Montreal

1500 ft

Restaurants

Madisons Restaurant & Bar

1000 ft

5222 Rue Sherbrooke E

Enoteca Monza Pizzeria Moderna

2800 ft

5660 Sherbrooke Est

Reviews and Ratings

Reviews from guests about their experience.

86%

loved their spa retreat and can’t wait to return.

8.6/10

Great

Rooms

7.0

Location

8.2

Service

5.8

Dining

5.4

Naomi

United Kingdom, March 2025

6.2/10

I had a mixed experience at Hotel Universel Montreal. The room was spacious and comfortable, with fantastic water pressure in the shower. However, I was quite frustrated with the dining options and the inconsistent food quality at the on-site restaurant. Additionally, I had repeated issues with my room key cards, which detracted from the overall stay.

Rooms

8.0

My room was a good size with a comfortable bed. Water pressure in the shower was amazing, making for a pleasant experience.

Service

6.0

The front desk staff was friendly and helpful, but my experience at the restaurant lacked proper service, which was disappointing.

Location

8.0

The hotel is conveniently located near attractions like the Biodome and Botanical Gardens, making it easy to explore the area on foot.

Dining

5.0

Dining options were frustrating, especially at Le Toit Rouge where I experienced slow service and inconsistent food quality. I'd recommend seeking breakfast elsewhere.

Facilities

6.0

While I appreciated free parking and the general cleanliness of the hotel, the lack of room service was a drawback.

Scarlett

United Kingdom, February 2025

5.0/10

I had a wonderful stay at Hotel Universel for a weekend getaway, with a great location near the Olympic Stadium and an enjoyable atmosphere. However, there were a couple of downsides, including a slow elevator and some housekeeping issues. Overall, I felt welcomed and would consider returning in the future.

Rooms

8.0

The room was spacious and clean, with a comfortable king-size bed and a beautifully renovated bathroom. I appreciated the view of the outdoor pool from my sixth-floor room, though the shower door handle needed some maintenance.

Service

7.0

The staff was friendly and helpful, making our experience more enjoyable. However, I noticed some inconsistencies with housekeeping services, as we experienced a lack of shampoo and other essentials during our stay.

Location

9.0

The hotel is excellently positioned just across from the Olympic complex, making it easy to visit attractions like the Botanical Gardens. While it wasn’t right in downtown, getting there was pretty straightforward.

Dining

6.0

While I didn't dine extensively in the hotel, I found breakfast to be on the pricier side without a buffet option, which could have added more value to the meal.

Facilities

7.0

The indoor and outdoor pools were nice amenities, though the indoor pool felt a bit small during peak times. I also appreciated the free on-site parking.

Oscar

United Kingdom, January 2025

7.0/10

I had mixed feelings about my stay at Hotel Universel Montreal. The location was fantastic, with easy access to the Olympic Park and gardens. but my room had some issues, like a sewage smell and noisy doors. Overall, it was clean and spacious, but there were definitely areas for improvement.

Rooms

6.0

The room was large and clean, but it felt dated and the sewage smell was off-putting. Also, the temperature fluctuated during my shower, which was annoying.

Service

5.0

While the check-in process was frustrating, with my room not being ready upon arrival, the morning staff was friendly during checkout. However, I did experience some inconsistency in service.

Location

8.0

The location is perfect, just a short walk to the Olympic Stadium and the Botanical Gardens, which made exploring easy and enjoyable.

Dining

5.0

Dining options were limited and breakfast felt pricey. I found the dinner experience mediocre at best, but there were a few places nearby to explore.

Facilities

6.0

The facilities seemed fine, but I didn't have the chance to use the pool or spa. I did appreciate the free parking, though.

Christian

United Kingdom, November 2024

6.4/10

My stay at Hotel Universel Montreal had a mix of positives and negatives. The location is fantastic for visiting nearby attractions like the Biodome and Botanical Gardens, and I appreciated the free parking. However, my experience was marred by issues with room cleanliness and comfort. Though the staff were generally pleasant, the lack of attention to detail left me wanting more.

Rooms

Service

6.0

Staff were mostly friendly, but my experience checking out left a bitter taste. When I brought up issues encountered during my stay, the reaction felt dismissive, which was disappointing.

Location

8.0

The location of the hotel is one of its strong points. It's conveniently close to attractions like the Jardin botanique and Stade Olympique, and there’s easy access to the metro.

Dining

5.0

While the hotel has an on-site restaurant, I found the room service options to be quite limited. I ended up missing breakfast one day due to the restrictions on what was available.

Facilities

5.0

The hotel features decent amenities, including a pool, but the overall cleanliness left much to be desired. There were issues with the elevators and accessing certain areas, which made navigating the hotel a bit frustrating.

Mason

United Kingdom, October 2024

7.2/10

I stayed at Hotel Universel Montreal primarily for its location near the Olympic Park and Botanical Gardens, which was fantastic! The room was clean, and I appreciated the free parking. However, I faced some challenges with the staff service and limited dining options nearby. Overall, it was a decent experience but with room for improvement. 🏨🌳

Rooms

6.0

My room was clean and fairly modern with a nice shower, but I noticed some issues like a poorly fitted door which let in hallway noise.

Service

5.0

Though the front desk staff were very helpful, I encountered significant issues with housekeeping and the responsiveness of requests for additional towels.

Location

8.0

The hotel is ideally located right next to the Olympic stadium and the Botanical Garden, making it easy to explore the area. It's also not far from the Metro for trips downtown.

Dining

6.0

While I chose not to have breakfast due to the price, I found nearby dining options quite limited, though I did enjoy an acceptable evening meal at the hotel restaurant.

Facilities

5.0

The hotel offers nice amenities like an outdoor pool, but I was disappointed by the lack of room service and necessary kitchen facilities.